Info
HOLIDAY DELIVERY
UK Delivery: Order by 19/12 to receive by 24/12.
London Delivery: Order by 20/12 to receive by 24/12 using Next Day / Quiver
International: Order by 17/12 to receive by 24/12.
GIFT WRAPPING
Add gift wrapping at checkout to receive your Squish ready for the holidays!
Store
Good Squish, Florentia Village, 108 Vale Road, Harringay, London N41 TD
Online Orders
orders@goodsquish.com
General
studio@goodsquish.com
Wholesale
phoenix@goodsquish.com
Press & PR
billie@goodsquish.com
Shipping Info
Please allow 2-5 working days (find more accurate times on checkout) for processing on normal orders. We ship with Royal Mail and DHL.
Pre-order items require up to 30 days production, with 2-3 working days for transit.
Domestic
Domestic orders over £80 will have free shipping. We do not ship to PO boxes. Exceptions to shipping rates are noted in item descriptions.
International
Customers are responsible for customs charges for all international orders, any questions / requirements please contact: orders@goodsquish.com
We are not responsible for delays caused during ground or air transportation delays, sever weather, or any other circumstances that aren't in our control.
Returns & Exchanges
We do not offer refunds, however we will issue a credit note for full-priced merchandise within 14 days of purchase of your item. The customer is responsible for shipping costs unless agreed otherwise.
All returns must be new. You must attach your write your order number and reason for return with your order. Email orders@goodsquish.com to start the process.
Customer Service
Customer service enquiries can be emailed to orders@goodsquish.com.
We monitor emails on Monday, Wednesday, Thursday and Friday. Please allow 1-2 days to hear back. We do not reply on weekends (unless we find the time).
Pre-Orders
Pre-orders require up to 30 days to manufacture. We do aim to get these to you much, much quicker - this date is given as a precautionary measure. Any questions about your order please contact orders@goodsquish.com